On 3/26/08 city workers screwed up and I had toilet water spraying all over my bathroom. It took me two weeks to get my 4 yr old daughter to voluntarily use the bathroom again. They were vacuuming the sewer lines when they used too much pressure which forced air through my sewer line and out my bathroom toilet. Water sprayed in every direction. I was told to file my claim through the city and I did as I was told. I also replaced the items that were covered in toilet water. It took me all evening to clean it up because I was caring for a 4 yr old and a newborn, but I only charged them for 2 hrs. Which involved throwing away everything, taking notes of what was covered, and sanitizing the bathroom for my family. The total replacements were around $200. Hair brushes, tooth brushes, and all other items add up. I thought I had done everything right.
Today 4/24/08 I got a response to my claim. To my disappointment it was an offer of $35. Which basically covered labor and tooth brushes. Some of the items they says were not documents by their videos. I didn't know I should have had the guy taking the pictures move items around so he got it all, but maybe he didn't want to touch my pee water saturated items. I know I didn't. So because the city is cheap and didn't take proper pictures and because I didn't force them to I am screwed out of the money that I spent to replace the items. I should have charged them for the distress that it caused my four year old. As well as the distress it caused me when I was home alone with a crying four year old and infant while my toilet was spraying all over the place.